Gaya APA
Martin, William B. (2004).
QUALITY CUSTOMER SERVICE
Cara Jitu Memikat Hati Pelanggan .
Jakarta:
PPM.
Gaya Chicago
Martin, William B.
QUALITY CUSTOMER SERVICE
Cara Jitu Memikat Hati Pelanggan.
Jakarta:
PPM,
2004.
Text.
Gaya MLA
Martin, William B.
QUALITY CUSTOMER SERVICE
Cara Jitu Memikat Hati Pelanggan.
Jakarta:
PPM,
2004.
Text.
Gaya Turabian
Martin, William B.
QUALITY CUSTOMER SERVICE
Cara Jitu Memikat Hati Pelanggan.
Jakarta:
PPM,
2004.
Print.