Gaya APA
Gaffar, Vanessa. (2007).
CRM DAN MPR HOTEL
(Customer Relationship Management and Marketing Public Relations) .
bandung:
Alfabeta.
Gaya Chicago
Gaffar, Vanessa.
CRM DAN MPR HOTEL
(Customer Relationship Management and Marketing Public Relations).
bandung:
Alfabeta,
2007.
Text.
Gaya MLA
Gaffar, Vanessa.
CRM DAN MPR HOTEL
(Customer Relationship Management and Marketing Public Relations).
bandung:
Alfabeta,
2007.
Text.
Gaya Turabian
Gaffar, Vanessa.
CRM DAN MPR HOTEL
(Customer Relationship Management and Marketing Public Relations).
bandung:
Alfabeta,
2007.
Print.