Gaya APA

Lovelock, Christopher, Wirtz, Jochen. (2011). SERVICE MARKETING People, Technology, Strategy Seventh Edition (7). New Jearsey: PEARSON education.

Gaya Chicago

Lovelock, Christopher, Wirtz, Jochen. SERVICE MARKETING People, Technology, Strategy Seventh Edition. 7 New Jearsey: PEARSON education, 2011. Text.

Gaya MLA

Lovelock, Christopher, Wirtz, Jochen. SERVICE MARKETING People, Technology, Strategy Seventh Edition. 7 New Jearsey: PEARSON education, 2011. Text.

Gaya Turabian

Lovelock, Christopher, Wirtz, Jochen. SERVICE MARKETING People, Technology, Strategy Seventh Edition. 7 New Jearsey: PEARSON education, 2011. Print.