Gaya APA
Lucas, W. Robert. (2009).
CUSTOMER SERVICE Skills For Success .
American:
Mcgraw-hill.
Gaya Chicago
Lucas, W. Robert.
CUSTOMER SERVICE Skills For Success.
American:
Mcgraw-hill,
2009.
Text.
Gaya MLA
Lucas, W. Robert.
CUSTOMER SERVICE Skills For Success.
American:
Mcgraw-hill,
2009.
Text.
Gaya Turabian
Lucas, W. Robert.
CUSTOMER SERVICE Skills For Success.
American:
Mcgraw-hill,
2009.
Print.