Gaya APA
Tjiptono, Fandy. (2017).
SERVICE MANAGEMENT
mewujudkan layanan prima
Edisi 3 (3).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
SERVICE MANAGEMENT
mewujudkan layanan prima
Edisi 3.
3
Yogyakarta:
Andi,
2017.
Text.
Gaya MLA
Tjiptono, Fandy.
SERVICE MANAGEMENT
mewujudkan layanan prima
Edisi 3.
3
Yogyakarta:
Andi,
2017.
Text.
Gaya Turabian
Tjiptono, Fandy.
SERVICE MANAGEMENT
mewujudkan layanan prima
Edisi 3.
3
Yogyakarta:
Andi,
2017.
Print.