Gaya APA

Tim, Marknesis. (2009). CUSTOMER SATISFACTION AND BEYOND . Yogyakarta: Marknesis.

Gaya Chicago

Tim, Marknesis. CUSTOMER SATISFACTION AND BEYOND. Yogyakarta: Marknesis, 2009. Text.

Gaya MLA

Tim, Marknesis. CUSTOMER SATISFACTION AND BEYOND. Yogyakarta: Marknesis, 2009. Text.

Gaya Turabian

Tim, Marknesis. CUSTOMER SATISFACTION AND BEYOND. Yogyakarta: Marknesis, 2009. Print.